
Selling is an art form, a science, and a critical skill in today’s world. Whether you’re pushing a new product, offering a service, or simply trying to convince someone to adopt your perspective, the principles of selling are universal. The ability to sell effectively can open doors to countless opportunities, enhance your career, and even improve personal relationships.
At its core, selling is about understanding people. It’s about recognizing their needs, desires, and pain points, and then presenting a solution that resonates with them. Successful selling isn’t just about closing a deal; it’s about building trust, fostering relationships, and delivering value.
To learn how to sell anything to anyone we can understand some examples:
Psychological Air:
Steven Covey, the author of 7 Habits of Highly Effective People There, taught many important lessons about this book to people in which a concept named “Psychological Air”.
What happened after he taught the concept a day after Steven was followed by a very excited salesman. He started telling her story to Steven. He said sir do you know I was trying to crack a real estate deal for the last several months
Almost 6 months I was after that client. I had used every single sales technique, tip, trick, all that I had learned, but still, that deal was not cracking at all. I was distraught because I had invested a lot of time and energy in this deal. Kind of I put all the bags in one basket and the bad thing was that
the other agents who were there started bringing very good deals to the clients.
I felt that this deal had gone out of my hands then after learning from your seminar I thought, let’s use this concept of psychological air. so it was only after the seminar that I went back to meet the client. This time instead of using tricks, instead of manipulating to buy a house, this time I thought that let’s genuinely, without worrying about my sales I try to understand this person.
I try this I ask what exactly does the client want? What are his concerns, what are his problems?
instead of using my ready-made sales pitch I genuinely started talking to the client like a friend,
talked from the heart, and told everything straightly so that I could understand him,
I asked him a lot of questions and as soon as I started talking openly the client also started talking openly. Told me about many of his problems. Related to his home, some were also related to the house which he shared with me.
We talked like friends and then suddenly something happened, the client woke up and in the middle of talking he picked up the phone and he talked to his wife. and after which he immediately came to me and he said to me
congratulations, you have got the deal brother. I was shocked, and to be honest I still am. and in the morning itself, a huge amount was credited to my account and all these things became possible because I applied your concept He gave psychological air to it.
Spin Selling Method
Now let me explain a little spin selling method. Imagine you have a business, you are working, you have a team then a salesman comes to you, he introduces himself. My name is this, my company has been working for so many years we have these products, they have these specifications and are very good, I will give you all this for one lakh rupees, will you buy them? So will you buy his product like this? See, research shows that most people decline such sales calls and salesmen Don’t do business with them.
Whereas those who are good salesmen who can make big sales in actual, they can do the most expensive salespeople can do it because they start asking questions at the right time in the beginning.
The questions were from who, how were they to which maximum sales were generated, all of these have been combined and made a spin selling formula.
S stands for:
S stands for Situation Questions. Situation questions are those questions that allow you to get an idea of the current situation of the client so that you can understand them.
Example: – How many people are in your team, which software and tools do you use? Such questions tell you facts and give important data about them with the help of which you will be able to talk well. But remember one thing, you don’t have to use this question much else people may get bored.
P stands for:
P of SPIN stands for problem questions The core of any business or sales is to solve the problem of the person in front through your product or service. and here you do the same thing by asking questions.
for example – Are you happy with your current system which is running are you happy with your current sales? Is your team’s efficiency the best, are you having trouble using the tools? But these questions help in finding dissatisfaction which you can solve. Now look, those small sales, which are not so expensive if you use these 2 questions in them, then sales will happen but if you want to make big sales, you want to sell expensive products, you want to sell tough ideas, for that Now comes.
I stand for:
I of SPIN which stands for the Implication questions. which will be easy to understand;
From the example:
Suppose there is a man who is having issues managing his team and you are selling him software that is worth one lakh rupees.
Now if I tell him directly that this is my product, take it, my product will do this work, it will work
even if it has these features inside it, it will still cost him. But if I use an imputation question, explain to him that look, now there are 5 people in your team and are working due to which your revenue of 5 lakhs is coming But the problem is that right now you are stuck in this system.
Tomorrow, if you fall ill or there will be any problem, then 5 people will not be able to work with the same efficiency. Your work quality will be affected which will affect your results, clients will be dissatisfied and then they may not even give you the work again plus your entire time is being wasted in managing 5 people due to which you are not able to make it big. Due to this, you are losing lakhs of rupees.
Now look, in reality, many times it happens due to which small entrepreneurs are not able to become big, and in the same way when you start counting the problems properly, you will start asking questions related to how big the problem is as if that person starts looking it as a big problem.
Then investing one lakh rupees after that will not seem like such a big amount. This thing happens after using the application question. Because here you magnify the problems as much as you can as much as they are in actuality and as big as they can be. where you show the effect of consequences to the clients
which are all negative.
N Stand for:
After which comes Spin’s N. Need pay-off questions. After focusing on the negatives, now you have to show positive things, your product or service will give it to them.
For example – In the last example itself, you can ask if you think that you will learn to manage 10 people instead of 5 people if you get 10 people to work then how much will your income increase?
How much your work will work if more people will increase in your team?
And you will not have to spend much time to manage them. How much income and how many clients can you increase if 10 people work for you? If you ask all this then your client will automatically count the advantages of your product.
Which will increase the chances of buying his product. here you have to focus them on the solution and not on the problems. This is the spin model in short. I haven’t been able to explain the spin model well here.
Because the time is so short, if you want to understand well in this detail, inside which there are many details in the actual there are many steps to that there are many rules behind every question which you should follow. Only then those questions will give you good results. Now if you have to learn all these things, to increase your selling skills to increase your skills in influencing then there are many such things that you should understand related to spin selling.